Account Management GrabFood

PT Solusi Transportasi Indonesia

Responsibilities

-Relationships building: continuously engage our merchants and listening to their needs, feedbacks, and stay in close communications
-Marketing campaign and promotions design: Craft a compelling campaign by leveraging co-marketing partnership with our partners to bring value to our customers, which also drive more values back to our partners
-Driving growth and Higher ROI: Ensure the partners are growing with you and the company. Take a data driven approach to estimate ROI and KPI analysis for each partner in order to grow basket size and create loyal customers
-Ensuring consistency and quality: Have the greatest interest to make sure partners are also maintaining service and food quality consistency. Liaising with operations, customer service and partners to ensure issues are resolved over email, phone, or in person.

Experience Required

-Male/Female , max 28 y.o
-Minimum 1 years of Account Management experience
-Experienced in handling and dealing with partners (account management experience) at least 1 Year
-An exceptional track record of driving revenue through partnerships
-Multi-tasking and able to work under pressure and constantly changing environment
-Proficient in English is a plus
-Comfortable to work using laptop and internet
-Great communication and negotiation skills

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