ResponsibilitiesTo manage all project within sales department and participate to all wide company project that impacted sales organization.
To manage team to deliver changes and improvements process project in sales department by analyzing existing process, setup new process by Documenting an existing processes, create process maps, manuals and produce operating procedures which follow standardize internal business process in organization.
Work with related process owner to prepare implementation plan to ensure the procedure will be implemented properly in sales department.
Work together with Audit department to resolve audit finding in sales department
To manage team to build Process automation by building small web base application by using latest technology (Web Base).
To provide regular update to function head about the latest information about all project which impacted sales department.
Skills Required5+ year work experiences in IT Development.
Fluent in English.
IT Consultant Experience
Experience in Process Improvement, project management and IT Project.
Experience from retail banking, consumer finance, insurance company, call center provider or shared services company
Experience with process documentation, workshop requirement, system analyst, SOP Creation.
Knowledge of methods of process mapping and design
Previous exposure to process improvement – KAIZEN, Lean, 6Sigma, etc.
Microsoft Office (World, Excel, PowerPoint, Visio)
Process oriented, analytical & structured thinking
Good communication and presentation skills